What is the Prudent Layperson Standard and Why Should it Matter to You? By Rhonda Sandel, Board President, Texas Association of Freestanding Emergency Centers (TAFEC) Have you ever gotten the sense from your health insurance company that it’s trying to prevent you...

What Can You Do If Your Medical Claim is Denied? Post by Kevin Herrington, MBA FACHE, Altus Emergency Centers The first thing you should do is contact a patient advocate at your emergency care facility for assistance. That staff member will review your denial and...

The Law is on Your Side Post by Kevin Herrington, MBA FACHE, Altus Emergency Centers The policy is so outrageous and dangerous to the public, that it has even reached the United States Senate. As reported by CBS News, Claire McCaskill, while a Senator from Missouri,...

What is Anthem Blue Cross – Blue Shield Doing to Patients? Post by Kevin Herrington, MBA FACHE, Altus Emergency Centers Last year, Anthem started notifying its policyholders in certain parts of the country, that if their ER visits end with a diagnosis for something...

Don’t Fall Prey to Big Insurance Company Fear Mongering Techniques Post by Kevin Herrington, MBA FACHE, Altus Emergency Centers A study from the Doctor Patient Rights Project (DPRP) has revealed a disturbing trend amongst large insurance companies. In the study, the...